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Brian D'Souza
Brian D'Souza, Head of Slack Solutions Engineering ANZ at Salesforce, professional headshot

Head of Slack Solutions Engineering · Slack · Australia & New Zealand · Salesforce

Head of Slack Solutions Engineering, ANZ.

I build high-performing SE organisations in regulated enterprise, with measurable revenue traction and APAC-wide playbooks.

GTM and technical leadership at Salesforce and Slack. 15+ years from hands-on work in startups and enterprise deals to regional leadership across ANZ, APJ, APAC, and global programs.

A$21M
ACV team quota carried today
A$4M → A$27M
Slack APAC scale-up post-DPO
15+ yrs
SE leadership · Citrix · VMware · AirWatch · Slack · Salesforce
  • Head of SE
  • VP
  • APAC
  • ANZ
  • Global
  • AI-era GTM
  • Regulated enterprise
I'm here to challenge the status quo.
View operating system →Download CV (PDF)Email Brian

Executive summary

Technology executive with 15+ years leading Solutions Engineering and Applied AI GTM across ANZ enterprise. As Head of Slack Solutions Engineering, ANZ at Salesforce, I lead the regional SE function across enterprise, commercial, and government segments, carrying A$21M ACV team quota with a focus on AI-driven workflow automation, C-level technical storytelling, and revenue-tied outcomes. Prior chapters span Citrix, VMware, AirWatch, and the founding Slack APAC SE cohort that scaled the business from A$4M to A$27M post-DPO.

Full timeline in CV (PDF).

Selectively considering

Currently leading Solutions Engineering for Slack ANZ at Salesforce. Considering equivalent Head of Solutions Engineering / Field Engineering and VP-level remits where the fit is unusually strong:

  • APAC, APJ, ANZ, or global SE leadership at scale
  • AI-era GTM functions where the technical narrative is the wedge
  • Security-conscious, highly regulated industries
  • Function build-outs in Series D and beyond, or in established enterprise SaaS

At a glance

  • Scope today: Head of Slack Solutions Engineering, ANZ at Salesforce. Lead senior Solutions Engineers across enterprise, commercial, and government, carrying A$21M ACV team quota. Focus on AI-driven workflow automation, C-level technical storytelling, and outcomes tied to revenue.
  • Cross-functional remit: Co-own the agentic-AI customer narrative with Product, Partner, and Customer Success. Drive Slack-as-runtime positioning into Salesforce account strategy across ANZ.
  • Revenue and programs: A$12M+ incremental ACV influenced through enterprise AI adoption, POCs, and champion building. Founding contributor to Slack APAC growth from A$4M to A$27M post-DPO.
  • Repeatable scale: Region-wide demo asset library and SE onboarding adopted across APAC. Commercial SE coverage expanded across Singapore, India, the Philippines, Australia, and New Zealand.
  • Regulated sectors: Data residency, Australian Privacy Principles, and APRA CPS 234 positioned as purchase drivers for financial services and government, not deal friction.
  • Trajectory: Senior to Lead to Principal IC in APAC in under three years. Stepped into Head of Solutions Engineering for Slack ANZ. Sales Club Winner 2022. Repeated regional top-performer quarters as an IC.

Career arc

View full journey →
  1. Citrix

    Citrix

    Enterprise architect, APJ

  2. VMware

    VMware

    Enterprise SE / EUC, APAC

  3. Slack

    Slack

    Founding APAC SE cohort

    Senior SE → Principal

  4. Salesforce

    Salesforce

    Slack ANZ · 2022 to present

    Senior Manager → Head of Solutions Engineering

Proof and presence

  • Executive education: Harvard Business School (Leadership, Business Administration and Management); The Wharton School (Connected Strategy, Strategic Management); Deakin University (Bachelor of Computer Science, High Distinction).
  • Certifications and programs: Google AI Essentials; Salesforce Agent Blazer Champion; Slack and Salesforce leadership programs, including Influencing Outcomes and Situational Leadership.
  • Navy SEAL Foundation: Strategic Leadership and Decision Making Under Pressure.
  • In the room: Public speaking and industry sessions on integration, collaboration, and AI. Comfortable with C-level technical and procurement scrutiny.
  • Outside the office: Private pilot, multiple ratings under CASA. Disciplined operating standards that carry into how I run teams and complex programs.

Personal values

Direct, evidence-led, calm under complexity. I show up to challenge the status quo, not protect it. Outcomes and trade-offs over buzzwords. Curiosity in agentic AI and modern collaboration is a professional habit, not a talking point. Operating discipline shaped by years as a licensed pilot, where checklists and threat-and-error management are not optional.

Read more

Public Slack GTM and SE perspective: View what I've posted on LinkedIn.

Field & culture

GTM leadership is not delivered only in QBRs. It shows up on main stages, with customers, and with global teams that share the same bar for craft. The photos below are from Slack, Salesforce, and Dreamforce events: narrative work in public, SE culture at scale, and the field reality behind the metrics.

View photos
Presenter on a large conference stage in front of a screen showing Salesforce and Agentic OS narrative
Main-stage narrative: agentic collaboration, Salesforce and Slack ecosystem, and outcomes framed for executive audiences.
Presenter at a lectern with a projected Slack workspace and Claude AI assistant panel
Hands-on room: live Slack workflows with AI assist: how modern incident and stakeholder communication actually runs.
Group at a trade show with Slack sculpture and Staff Expert shirts, Customer Showcase signage
Dreamforce floor: Customer Showcase, Ask the Slack Expert, and global SE peers in the same motion as customers.
Slack Global Solutions Engineering team at Dreamforce 2024 under a banner reading where humans with AI drive customer success
Dreamforce 2024. Slack Global Solutions Engineering: the annual reset where product, GTM, and customers align.
Slack Global SE Office 2025 group selfie in a bright open-plan office
Slack Global SE Office 2025: the function is distributed; the standard for technical narrative is shared.
The first Slack SE cohort, large group on grass at sunset
The first Slack SE cohort: early-stage craft, later-stage scale; roots in customer-back storytelling.

Selected stories

STAR narratives drawn from my story bank. Happy to go deep on a call.

  • Founding ANZ Applied AI SE function (Slack and Salesforce): Built the regional Applied AI SE function from zero post-acquisition: hiring bar, demo strategy, POC discipline, and C-level engagement model. Hired five senior SEs across enterprise, commercial, and government, laying the foundation for A$12M+ incremental ACV influenced through AI adoption.
  • A$12M+ incremental ACV influenced through enterprise AI adoption: Aligned technical scoping to pipeline and renewal motion. Led use case scoping, technical champions, and POC execution against business metrics.
  • APAC-wide playbook export (demo library, onboarding): Built a region-wide demo library and SE onboarding program to address variable SE quality and ramp. Adopted across APAC as the standard for repeatable technical GTM.
  • Regulated sector wins (APRA CPS 234, APP): Championed APP and APRA CPS 234 framing in technical and security reviews. Reframed compliance as a purchase driver for financial services and government accounts.
  • Slack APAC scale-up, A$4M → A$27M post-DPO: Joined as the second SE in the region. Founding contributor to A$4M → A$27M Slack APAC growth post-DPO. Landed key APAC enterprise accounts through a line-of-business approach and persona-based selling.

Voice

Direct, evidence-led, calm under complexity. Outcomes and trade-offs over buzzwords. First person when it is lived experience; specifics (segments, metrics, time horizons) when making a claim.

Archetypes

Operator-founder for technical GTM. Hires and coaches SEs, aligns with sales and product, and stays closest to the hardest customer narratives: regulated enterprise, sovereignty, and executive technical scrutiny.

Superpower

Turning compliance, data sovereignty, and procurement rigour into purchase drivers through narrative clarity and repeatable technical proof: POCs, champions, demo assets, and enablement.

  • Public speaking
  • Enablement
  • Go-to-market (GTM playbooks)
  • C-level engagements
  • Customer innovation and roadmap sessions

Positioning notes

  • Breadth across more than five distinct SE and pre-sales team contexts over the career arc, not a single static bench story.
  • Operates calmly through rapid technology change, including the constant evolution of the AI and broader tech landscape.
  • Builds go-to-market for both global and regional sales teams where technical execution carries high stakes.
  • Spans the full customer segment, from startup and commercial through mid-market, enterprise, and conglomerate.
  • Equally effective in single-product and multi-product environments, holding narrative coherence across either model.